Keeping your home running how it should be 

Keeping your home running how it should be 

Building upon years of experience in the local area, we aim to resolve as many issues as possible on the same day. That’s because we know the hassle of being without your appliance. It’s also why we stock a huge range of parts for all types of machines across all the leading brands in the industry. 
 
No matter the issue with your appliance, we are confident we’ve seen and fixed it before. Most issues tend to be common faults, which we aim to fix on-site. If the issue is more complex, we can use our network of trusted suppliers to source parts as quickly as possible. That’s why hundreds of satisfied customers in the local area keep returning to us. 
 
Based in Wellingborough, serving: Northampton, Rushden, Corby, Kettering, Wollaston and surrounding villages in Northamptonshire 
 
Calls can be booked by calling Joe on 07492 411783 or by booking online. 
 
 
Zak Archbold carrying out a test on a fridge freezer
 

Service Agreement 

Looking for a Service Agreement to protect your appliances , JL Appliances have you covered 

Why Choose JL Appliances? 

Fast, Reliable Service

Fast, Reliable Service 

We’re based locally, so you won’t be dealing with a national call centre. We aim to be with you as soon as possible, ideally on the same or the next day, and aim to fix more than 80% of all call outs first time. 
Excellent Value

Transparent pricing 

We’ll give you an upfront and transparent quote before we start any work, and there’s no obligation to use our services. But we’re confident we can’t be beaten on price and value by anyone in the local area. 
Trustworthy

Quality repairs 

Our engineers are all highly skilled and qualified to repair all types of appliances. When you add this to the decades of collective experience we’ve built up; you can be sure you’re getting the best quality repair in the local area. 
Guaranteed

We guarantee our work 

All repairs are fully guaranteed as we back ourselves to deliver repairs that stand the test of time. Once the work is done, your machine will be in top working order and ready to help the household run smoothly again. 

Pricing & Payment 

Callout and Completed Repair, Charge Built-in Appliance:  £70  (Charged Once) 

Callout and Completed Repair, Charge Free Standing Appliance:  £60  (Charged Once) 

When spare parts are required, these will be charged in addition to the call out and repair fee. 
We will provide a quotation for any spare parts needed. Payment will only be taken after we have completed the repair. If a revisit is needed, we will request payment for the part prior to ordering. If we are unable to repair the appliance or if you choose not to have the appliance repaired, the call out payment will be due at the end of the visit. 

Area of Service 

We are based in Wellingborough, serving Northampton, Rushden, Corby, Kettering, Wollaston and surrounding villages in Northamptonshire. 
Address: 44 Berrymoor Road, Wellingborough, Northamptonshire, NN8 2HS 

Operating Hours 

Monday – Friday: 8.30am – 6.00pm 
Saturday: 9.00am – 1.00pm (Pre-booked by appointment) 

How it works 

Our domestic appliance repair process is straight forward and as easy as 1-2-3. 
We don’t want you to be guessing what happens next, or wondering when you might get any communications. Here you can see how booking your appliance repair with us works: 
Book online

Step 1  Book online 

Receive an email confirmation with the date of your appointment. If we are unsure of the fault or repair needed, we may contact you to discuss further. 

Or book over the phone 

Speak to us, explain your problem and we will book you in. if we are unavailable, repairing another customers appliance, please leave a message and we will call you back as soon as possible. 
 
In all cases you will receive a confirmation text and email showing that the appointment has been created. You will also be able to track your repair; amend appointments and provide more detailed fault information. 
Confirm your appointment

Step 2  Confirm your appointment 

The day before the appointment is due to take place we schedule all of our jobs for the following day. 
 
You will receive a text message and email from us confirming the proposed appointment time. 
 
If the time provided isn’t suitable, please call us to rearrange, we always try to work around our customers. 
 
Around 30 minutes before we visit you we will call to make sure you are at home. 
We will arrive

Step 3  We will arrive 

We will arrive, you will be greeted by a friendly face and presented with our professional ID card. We will use all available protective equipment to keep your premises safe and clean while we work, this will include shoe covers for our feet and gloves for our hands. 
 
We will discuss the fault with you, carry out our various electrical tests and attempt to repair the product. 
 
Once we have repaired the appliance we will explain what we have done. If we need to come back to fit a part, we will arrange a date and time with you. 

Contract Business 

We provide services to an array of clients across our area including: 
Estate Agents / Landlords

Estate Agents / Landlords 

Manufacturers

Manufacturers 

Insurance Companies

Insurance Companies 

Work Providers

Work Providers 

We provide bespoke rates for clients based on volumes and frequency.  
We offer reasonable contract terms where appropriate. Please call us today to discuss your requirements. 
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